Your Questions Answered
Get answers to common questions about our content removal services, legal processes, and how we can help protect your digital reputation.
Content Removal
How does content removal work?
We use a combination of legal requests, platform policies, and technical methods to remove unwanted content. This includes DMCA takedown notices, right to be forgotten requests, direct contact with webmasters, and working with search engines to delist or suppress harmful content.
What types of content can be removed?
We can help remove various types of unwanted content including: personal information, outdated news articles, negative reviews (if fake or defamatory), social media posts, images and videos. However, we cannot remove legitimate news coverage or content protected by free speech laws.
Is content removal guaranteed?
While we have a high success rate, we cannot guarantee removal of all content due to legal and technical limitations. Some content may be protected by free speech laws, journalistic privilege, or may exist on platforms that don’t respond to removal requests. We provide a free assessment to determine the likelihood of successful removal.
Can removed content reappear online?
Yes, removed content can sometimes reappear, especially if it’s been widely shared or cached. This is why we offer ongoing monitoring services to detect and address any reappearance of removed content.
Legal Aspects
What legal grounds exist for content removal?
Legal grounds for removal include: copyright infringement, privacy violations, defamation, identity theft, revenge porn, violations of terms of service, GDPR right to be forgotten (for EU residents), and inaccurate personal information. Each case is evaluated individually to determine the applicable legal framework.
What about freedom of speech concerns?
We respect freedom of speech and only pursue removal of content that violates laws or platform policies. We do not attempt to remove legitimate news coverage, public records, or protected speech. Our approach balances privacy rights with free speech protections.
Process & Timeline
How long does content removal take?
Timeline varies significantly based on the complexity of the case: Simple removals (social media posts, some websites): 1-7 days. Search engine delisting: 2-4 weeks. Complex cases involving multiple platforms: 1-3 months. Legal proceedings if required: 3-12 months. We provide regular updates throughout the process.
How do you track progress?
Customers receive a monthly status report on how much content has been removed and where in the process all removal requests are.
Pricing & Service
How much does content removal cost?
The price varies depending on complexity, but simple content removal, such as deleting videos and images, costs 500€ per month.
When do you pay?
An invoice will be sent out at the start of the service and you then have 30 days to pay.